Carpet Care & Maintenance

  1. Preventative Care

    1. KEEP DIRT OUT Avoid tracking dirt into your home on your shoes. Place walk-off mats outside all entrances to help absorb soil and moisture and trap excessive dirt, sand, grit, oil, or other debris which might otherwise be tracked into your home. Be sure to keep these mats clean. Alternatively, implement a “no shoes” policy.
    2. AREA RUGS Discoloration can occur from area rugs with rubber backing. Check for colorfastness before placing area rugs on top of carpet. After having your carpet cleaned, make sure it is completely dry before replacing area rugs.
    3. REPOSITION FURNITURE – Leaving your furniture in one place for an extended period will cause excessive pile crushing or matting. Moving your furniture will help prevent this, while also giving your rooms a little refresher. Use a protective barrier, such as heavy cardboard, between heavy objects and the carpet. Use carpet protectors under table legs, chairs, and other furniture.
    4. DIRECT SUNLIGHT Use window treatments to protect your carpet from exposure to direct sunlight which can cause fading.
  2. Routine Care

    1. VACUUM FREQUENTLY It is highly recommended that you vacuum your carpet at least once a week to remove loose dirt and soil. In high traffic areas, daily vacuuming is necessary. New carpeting will shed excess loose fibers at first so don’t panic if your vacuum bag is full of fuzz in the beginning.
      1. IMPORTANT: DO NOT use a vacuum with a beater bar/rotating brush on Berber, high pile, or soft carpets. Use suction only. You WILL damage your carpet if you use the beater bar/rotating brush. The beater bar/rotating brush can grab loose tufts and create “zippers,” which are long sections of removed continuous filament.
    2. CLEAN SPILLS IMMEDIATELY No carpet is stain-proof. Stain resistance in the carpet will help to slow stain absorption, but spills should be cleaned up immediately to avoid a permanent stain. Remove as much food spills as possible by scraping gently with a spoon or dull knife. Absorb wet spills as quickly as possible by blotting repeatedly with white paper or cloth towels. Always blot, never rub or scrub abrasively, as a fuzzy area may result. When blotting, work from the outer edge towards the center of the spot to avoid spreading the spill. Remove remaining moisture by placing several layers of white towels over the spot and weighing them down with a heavy object that will not transfer color, such as a plastic jug of water.
    3. TEXTURE CHANGES Shag carpets can snag over time and experience “blooming”, caused by the untwisting of the yarn. Small tufts can appear on the surface. Do not pull the yarn out! These can easily be removed by snipping the pieces which extend above the rest by using scissors held flush to the carpet plush. Scissors can also be used to remove the little fuzz balls which may form on top of the carpet.
    4. PROPER CLEANING PRODUCTS & PROFESSIONAL CLEANING Your carpet should be professionally cleaned at least once every 18 months to maintain its appearance and useful life and is a requirement to qualify for some warranties. Non-approved cleaning products and topical treatments, applied by you or by a professional carpet cleaner, may result in damage to your carpet that will not be covered by your warranty. It is recommended that professional services be performed by an IICRC certified firm. If you decide to rent a steam cleaning machine and do it yourself, remember recommended carpet cleaning equipment and cleaning products should have certification in the CRI Seal of Approval Programs.

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