Hardwood Care & Maintenance

  1. Routine Care

    1. Dry dust mop or vacuum (raised beater bar or suction type) on a frequent basis to remove loose debris and dirt from the surface.
    2. Only use hardwood cleaning products specifically formulated for your flooring product finish. Improper use of cleaning products will damage the factory finish and void the manufacturer warranty. Do not use vinyl or tile cleaning products on wood floors.
    3. Do not use a wet mop or steam mop or a power scrubber on a wood floor.
    4. Wipe up spills immediately with a slightly dampened cloth.
    5. Do not use oil-based wax, oil soap, mineral oil, polish, or other household dusting products on Provenza hardwood floors.
    6. Have a professional complete any refinishing or re-oiling of the wood floors.
    7. Refer to the specific care instructions for the type of finish on your wood floors for further maintenance instructions.
  2. Preventative Floor Care

    1. Place high-quality floor mats or area rugs with a soft felt backing near entrances and high traffic areas to prevent loose dirt, debris, and other abrasive substances from being tracked directly onto flooring surface. Do not use rubber backed mats as these will damage the factory finish and void the manufacturer warranty.
    2. Apply felt protectors under the legs of furniture to prevent scuffing and scratching. Replace these often as dirt and debris can become imbedded on the pad and act like sandpaper on the flooring surface.
    3. Avoid walking on your wood floors with sports cleats, spike/stiletto heels, or heels in disrepair. Pet nails will also cause damage to your floor and should be kept trimmed.
    4. When moving heavy furniture, do not slide it on wood flooring. It is best to pick up the furniture to move it and to prevent scratches.
    5. Hardwood flooring that is installed in the kitchen should be protected in areas subject to cooking splatter, spills, and water splashes. High quality throw rugs with a soft felt backing should be placed in front of the cooktop, oven, sink and dishwasher to protect the flooring finish.
    6. Ambient room temperature should remain within the range of 65°F to 85°F with relative humidity levels between 35%-55%, even when the home is not occupied. Floor failure due to conditions outside of these parameters is not usually covered under warranty.
    7. Window treatments are recommended to shade floors from UV rays and minimize fading. Rotating your furniture often also helps wood floors to age evenly.

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